In this case our client was inside a bank making a
deposit. The bank was very busy because it was a Friday morning. The
claimant observed two men jostling behind her and pushing their way
forward in the queue. She assumed that they were just being unruly but
one of the individuals then pulled on a stocking mask and revealed a
gun.
It became clear what their intentions were -
customers ran for the bank exits but the claimant was unable to and
had no choice but to watch what unfolded. She was forced to sit on the
floor whilst the robber shouted demands at the staff. She was also
threatened and had a gun pointed at her during the ordeal.
The claimant - whilst not physically injured,
suffered psychologically from the accident for a period of more than
two years. She received £8500 in compensation from the CICA.
This type of criminal injury case is thankfully rare but it shows
that injuries need not necessarily be physical so long as they are
proven to result from the event or crime itself.

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